Key to Consumer Protection Law Practice & Procedure

The Consumer Protection Act, 2019, as outlined in its Preamble, was enacted to protect the interests of consumers and, for this purpose, to establish authorities for the timely and effective administration and settlement of their disputes. The Act provides various rights to consumers, enabling them to seek remedies against unfair trade practices by traders or manufacturers.

“Key to Consumer Protection Law Practice & Procedure,” part of the “Law for Common Man” series, has been authored in simple language and a reader-friendly style to inform consumers of their legal rights, duties, and available remedies under consumer law. It also explains the practices and procedures followed by Consumer Forums when adjudicating claims.

This work will be valuable to consumers, voluntary organizations, young lawyers, legal professionals, practitioners, academicians, students, and general readers interested in understanding their rights as consumers.