SMART WAYS TO DEAL WITH DIFFICULT PEOPLE

If you ever wished you could
have that one formula to deal with difficult people at work, well eureka, you
just found one. 151 Quick Ideas to Deal with Difficult People is a one-stop
shop on how to face challenging employees and co-workers.The extensive topics
in this book deal with how to handle characters ranging from Bunglers to
Backstabbers to Bullies. Few books on difficult employees, if any, offer such
an extensive assortment of the characters you’re likely to encounter at work
and how best to deal with them.