INFLECTION POINT (PB)

Timely and practical, this
book helps understand how businesses survive a downturn and emerge stronger
once the recovery begins what is the secret sauce of the company that
innovated and launched more than 40 products in the first six months of the
pandemic. How did a home services company train its contractual workforce to
keep the highest safety standards when they visited the customer home. How
did a stock broking company scale its technology to handle its highest
single-day trading. How did a famous fashion designer generate employment in
the times when many of his peers were laying off their artisans. How did real
estate move to a virtual world. How did an Internet provider afford to
maintain continuity for the thousands working from home. In inflection point,
business leaders across diverse industries and leading companies of different
scales share candid accounts on the challenges and opportunities in this new
pandemic-stricken world as well as their response as leaders and as
individuals. The book features stories of conglomerates such as ITC,
shapoorji pallonji group, Manipal hospitals, Emerson automation as well as
start-ups such as zerodha, urban company (aka urbanclap), among others. While
told from the point of view of the pandemic, each story in this book has many
subtle leadership lessons—lessons that will remain true for any future
crisis.