MODEL BUSINESS LETTERS, EMAILS AND OTHER BUSINESS DOCUMENTS, 7TH EDN

A high-energy, high-content speaker, Shirley is passionate about motivating individuals to make a real difference in our automated world. With inspiring stories and a fun style, she engages audiences quickly, and encourages them to embrace high-touch as well as high-tech so they can connect with heart. Shirley has been a trusted member of the professional speaking and training community for many years, and has received several awards for her services in leadership. She served as Asia Professional Speakers Singapore President 2011-12 and as Global Speakers Federation President 2017-18. She has spoken in almost 20 countries all over the world. Author of 12 books published by international publishers, Shirley has established herself as a leading authority in workplace communication, business writing, and email. Her international bestseller has sold over half a million copies worldwide and been translated into 17 languages. Her new book will be published early 2019: Connecting The Dots To Inspire The Leader In You. Shirley recently hosted the Future Leaders Summit, an online event attracting thousands of attendees from 100 countries. Shirley interviewed 31 global leadership experts who shared information about the future of leadership and essential skills needed for the future. “No matter how much we love our technology, we must never forget the importance of the human touch.”